Whitlands Engineering warrants each new SuperAxe wood splitter and Rex firewood processor to be free from defects in material and workmanship under normal conditions for the following periods:
– **Frame**: 24 months from the date of dispatch.
– **Hydraulics**: 12 months from the date of dispatch.
– **Engine**: As per the manufacturer’s standard warranty.
**Note:** For SuperAxe units used in a commercial capacity, including the hire industry, the warranty period aligns with that of Rex firewood processors as follows:
– **Frame**: 6 months from the date of dispatch.
– **Hydraulics**: 6 months from the date of dispatch.
– **Engine**: As per the manufacturer’s standard warranty.
The following units are covered under the warranty: WS150, WS3150, WS4150, Rex 600, Rex 600X, Rex 650C, Rex 800, Rex 1050, Rex Trommel (all variations), Rex X, Rex Log Buster, Infeed Trailer, Free Standing Elevators (all variations).
Whitlands Engineering’s obligation under this warranty is limited to the replacement of any defective part or material and normal labour, per flat rate schedule. This warranty excludes any obligation by Whitlands Engineering for the cost of transportation or any other cost arising out of such replacement. The warranty does not apply to any unit subjected to misuse or neglect or modified by anyone other than Whitlands Engineering factory personnel.
Products must be regularly serviced and maintained according to the owner’s manual, including but not limited to greasing at designated points and other specified areas. Failure to maintain the product as per the owner’s manual will void the warranty on the affected parts.
Whitlands Engineering personnel inspect and test all equipment before shipping. As outlined in the owner’s manual, hydraulic and electrical connections may loosen during shipment and/or normal operation. Loose electrical and hydraulic connections, rubbing hydraulic hoses, loose limit switch arms, push buttons, and wires must be serviced during installation and subsequent maintenance checks per the owner’s manual maintenance schedule. This service is considered normal maintenance and is not covered under the standard warranty. Failure of electrical and hydraulic components due to improper installation and maintenance will void the warranty on the affected parts.
This warranty excludes any obligation by Whitlands Engineering for loss of product downtime or any other incidental or consequential damage incurred at any time. This warranty is the only warranty applicable to products manufactured by Whitlands Engineering and is expressly in lieu of all other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose.
It is the responsibility of Whitlands Engineering customers or hiring agents to install the products in conformity with the instructions provided in each owner’s manual. Hiring agents of Whitlands Engineering products are obligated to train rental operators in safe methods and use of the wood-splitting units in strict adherence to the safety information provided by the manufacturer. Manuals should be retained for future reference and use.
No claims will be accepted for normal post-delivery inspection, lubrication, or adjustments. All units are inspected and adjusted at the time of manufacture. Shipping can loosen fittings and possibly change adjustments. The time involved in pre- or post-delivery inspection and adjustments must be part of the installation charge to the end user.
This warranty excludes any obligation by Whitlands Engineering for loss of product downtime or any other incidental or consequential damage incurred at any time. This warranty is the only warranty applicable to products manufactured by Whitlands Engineering and is expressly in lieu of all other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose.
The warranty will be voided if the product is damaged through accident, unreasonable or improper use, negligence, unauthorised modification of the unit or its components, or any other cause not arising out of defects in the materials or workmanship of the products.
1. Whitlands Engineering shall not be responsible or liable for claims for incidental or consequential damages if this product is defective in whole or part or does not conform to any expressed or implied warranty.
2. No representative, agent, or dealer for Whitlands Engineering is authorised to modify, expand, or extend this warranty in any way.
3. No authority is provided by the manufacturer to modify, tamper with, or alter the product without the expressed written authority of Whitlands Engineering.
4. Whitlands Engineering reserves the right to introduce operational modifications to new models of its products without any obligation to retrofit previous models with these new features.